What method can a technician employ to verify a customer's equipment is functioning properly?

The best method to verify that a customer's equipment is functioning properly is to perform diagnostic tests and check LED indicators. This approach provides a systematic way to assess the equipment's performance using established protocols and technical know-how.

When a technician conducts diagnostic tests, they can identify specific issues that may not be apparent through casual observation or customer feedback. Checking LED indicators allows for immediate visual confirmation of operational status—green lights typically indicate proper function, while red or amber lights may signal errors or malfunctions. This method is thorough, technical, and provides concrete data, ensuring that any issues are accurately diagnosed and addressed.

In contrast, asking the customer if the equipment works may lead to unreliable information, as not all users can accurately assess the performance of technology. Ignoring the equipment completely would involve neglecting to perform any checks, which can lead to unresolved issues and customer dissatisfaction. Reinstalling the equipment could be more labor-intensive and does not guarantee the resolution of underlying problems, as the initial malfunction could stem from various causes unrelated to the installation itself.